Terms and Conditions

Terms and Conditions

1. Acceptance of Terms
By accessing or using the Lanv.store website (the "Site"), you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other legal notices published on the Site.

2. Changes to Terms
Lanv reserves the right to update, amend, or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the date of the most recent update will be indicated at the top of this page.

3. User Responsibilities
Users agree to use the Site for lawful purposes only and in a manner that does not violate any applicable laws, regulations, or the rights of others. You are responsible for all activity on your account.

4. Account Registration
To use certain features of the Site, you may be required to create an account. You agree to provide accurate, complete, and current information and to update your information if it changes.

5. Security of Account
You are responsible for maintaining the confidentiality of your account credentials. Lanv is not responsible for any unauthorized use of your account.

6. Privacy Policy
By using this Site, you agree to the collection and use of your information in accordance with our Privacy Policy. Please review our Privacy Policy for more details.

7. Product Availability
All products available on Lanv.store are subject to availability. If a product you order becomes unavailable, we will notify you promptly and provide options for a refund, exchange, or backorder.

8. Pricing
Prices for products are listed on the Site and are subject to change without notice. All prices are inclusive of applicable taxes unless otherwise stated.

9. Order Confirmation
When you place an order on the Site, you will receive an order confirmation email. This email does not constitute an acceptance of your order. We reserve the right to refuse or cancel any order at any time.

10. Payment
We accept payments through PayPal, Visa, and MasterCard. Payment must be made in full before any products are shipped. All payment transactions are processed securely.

11. Shipping and Delivery
Shipping charges will be calculated at checkout based on the shipping method and delivery location. Lanv is not responsible for delays caused by third-party shipping carriers or customs processes.

12. Returns and Exchanges
Please refer to our Return & Refund Policy for information about returns, exchanges, and the process for initiating them.

13. Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately. We will offer a replacement or refund for defective items.

14. User-Generated Content
By submitting any content to Lanv (including but not limited to reviews, images, and comments), you grant us a worldwide, royalty-free, and non-exclusive license to use, display, and reproduce the content for any purpose.

15. Prohibited Conduct
You agree not to engage in any conduct that:

  • Violates any applicable laws, regulations, or third-party rights.

  • Attempts to interfere with the operation of the Site.

  • Uses the Site to transmit harmful, illegal, or offensive content.

16. Third-Party Links
The Site may contain links to third-party websites. These links are provided for your convenience. Lanv is not responsible for the content, policies, or practices of these third-party websites.

17. Intellectual Property
All content on the Site, including text, images, graphics, logos, and trademarks, is the property of Lanv or its licensors and is protected by intellectual property laws. You may not use any of this content without prior written permission from Lanv.

18. Limitation of Liability
Lanv is not responsible for any damages or losses that may occur as a result of using the Site or purchasing products. This includes but is not limited to direct, indirect, incidental, or consequential damages.

19. Indemnification
You agree to indemnify and hold Lanv, its affiliates, officers, employees, and agents harmless from any claims, damages, or losses arising from your use of the Site or any violation of these Terms and Conditions.

20. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles.

21. Dispute Resolution
Any disputes arising out of or in connection with these Terms and Conditions will be resolved through binding arbitration in accordance with the rules of the Canadian Arbitration Association.

22. Force Majeure
Lanv is not liable for any failure or delay in performing its obligations under these Terms and Conditions if such failure or delay is caused by events beyond its reasonable control, including but not limited to natural disasters, war, or technical failures.

23. Severability
If any provision of these Terms and Conditions is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.

24. Termination
Lanv reserves the right to suspend or terminate your access to the Site, in whole or in part, at any time and for any reason, including if we believe you have violated these Terms and Conditions.

25. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:

  • Email: [email protected]

  • Phone: +1 604-738-2910

  • Address: 510 Centennial Pkwy N, Hamilton, ON, Canada