Privacy Policy

1. Introduction
At LANV, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.

2. Data Security
We understand the importance of securing your personal information. Our website is secured with an SSL (Secure Sockets Layer) certificate, which encrypts any data transmitted between your device and our servers. This technology ensures that sensitive information, including credit card numbers, is protected from unauthorized access.

3. Information Collection
We collect personal information only when you voluntarily provide it to us. This includes, but is not limited to, information such as your name, email address, billing and shipping addresses, and payment details when making a purchase or subscribing to our newsletter. We may also collect non-personal data, such as your IP address and browsing behavior, to improve our services.

4. How We Use Your Information
The personal information we collect is used for the following purposes:

To process and fulfill your orders
To improve our customer service and respond to inquiries
To send you updates about your order status, promotions, and relevant offers
To enhance your shopping experience with personalized recommendations
To comply with legal obligations and resolve disputes

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers, such as payment processors and shipping companies, but only to the extent necessary to complete your transaction. All service providers are required to comply with strict confidentiality agreements.

5. Data Protection and Access
Your data is stored securely and protected from unauthorized access, alteration, disclosure, or destruction. We implement appropriate security measures to safeguard your personal information, including encryption technologies and secure servers. You have the right to access, update, or request the deletion of your personal information at any time. To make such requests, please contact us at [email protected].

6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect certain features of our website.

7. Marketing and Advertising
We do not use your personal information for advertising purposes without your explicit consent. Any communication we send to you will be based on your consent and will focus on relevant updates, such as order confirmations or marketing emails if you have subscribed. You can opt out of marketing communications at any time by clicking the "unsubscribe" link in the emails or contacting us directly.

8. Sharing Your Information
We will not share your personal information with third parties for marketing purposes. However, we may disclose your information if required by law or to comply with legal processes. This includes sharing information with law enforcement authorities or government agencies when necessary to prevent fraud, protect our rights, or comply with regulatory requirements.

9. Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once your personal data is no longer needed, we will securely delete or anonymize it. If you wish to request the deletion of your personal data, you can contact us directly at [email protected]. We will respond to your request in accordance with applicable privacy laws and ensure that your information is handled appropriately.

10. Changes to the Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated date. We encourage you to review this policy regularly to stay informed about how we are protecting your personal data.

11. Legal Compliance
This privacy policy complies with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). If you are a resident of a different country, please ensure that the practices outlined in this policy align with your local privacy laws. If you have any concerns or questions about how your personal data is being handled, please contact us at [email protected].

12. Contact Us
If you have any questions or concerns about our privacy practices or wish to exercise your rights regarding your personal data, please contact us:
Email: [email protected]
Phone: +1 604-738-2910